1. Introduction
Razor AI Tutor ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy
explains how we collect, use, and safeguard your personal information in compliance with the
Protection of Personal Information Act (POPIA) of South Africa.
2. Information We Collect
2.1 Information You Provide
- Account information: Name, email address, grade level
- Learning data: Subjects enrolled in, topic progress, study streaks
- Chat data: Conversations with the AI tutor (stored locally on your device)
- Payment information: Processed securely through our payment provider; we do not
store card details
2.2 Automatically Collected Information
- Device type and operating system
- Browser type and version
- Usage patterns (pages visited, features used, session duration)
- IP address (anonymized for analytics)
3. How We Use Your Information
We use your information to:
- Provide and improve the tutoring service
- Personalize your learning experience (grade level, subject context)
- Track your progress and study streaks
- Process subscription payments
- Send important service notifications
- Improve our AI models and service quality
4. Data Storage & Security
- Authentication: Secured through Google Firebase Authentication with encrypted
credentials
- User profiles: Stored in Google Cloud Firestore with access controls
- Chat history: Stored locally on your device using browser localStorage; not
transmitted to our servers
- AI conversations: Chat messages are sent to Google's Gemini AI for processing
and are not permanently stored on our servers
- Camera/screen captures: Processed in real-time for AI vision features and are
not stored
5. Third-Party Services
We use the following third-party services:
- Google Firebase: Authentication and database (governed by Google's privacy
policy)
- Google Gemini AI: Powers the AI tutoring features
- Payment Processor: Handles subscription payments securely
6. Your Rights Under POPIA
As a South African resident, you have the right to:
- Access: Request a copy of your personal information
- Correction: Request corrections to inaccurate data
- Deletion: Request deletion of your account and data
- Objection: Object to the processing of your information
- Data Portability: Export your data in a machine-readable format
To exercise any of these rights, please contact us at razoraitutor@gmail.com.
7. Cookies
We use localStorage (similar to cookies) to store:
- Your theme preference (dark/light mode)
- AI voice selection
- Chat history (stored on your device only)
- Language preference
We do not use tracking cookies or sell your data to advertisers.
8. Children's Privacy
Our service is designed for students aged 13 and older. We do not knowingly collect personal
information from children under 13. If we become aware that a child under 13 has provided us with
personal information, we will delete it.
9. Data Retention
We retain your account data for as long as your account is active. Upon account deletion, your data
will be removed within 30 days. Anonymized usage statistics may be retained for service improvement.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via
email or an in-app notification.
11. Contact Us
For privacy-related inquiries:
Email: razoraitutor@gmail.com
Information Officer: Rorisang Patrick Mampa, Razor AI Tutor
Location: South Africa
12. Data Storage Notice
This website uses browser localStorage to store your preferences and chat history locally on your
device. By using this website, you acknowledge this storage. No tracking cookies are used. You can
clear this data at any time through your browser settings.